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Privacy Policy

Effective Date

14 May 2026

1. Information We Collect

We may collect the following information from customers:

- Full name

- Contact details including phone number and email address

- Passport and travel document details

- Billing and payment information

- Travel preferences and booking details

- IP address and browser/device information

- Any information voluntarily provided during inquiries or bookings

2. How We Use Your Information

Your information may be used for:

- Processing flight, hotel, visa, holiday, or travel-related bookings

- Providing booking confirmations, updates, and customer support

- Sending important notifications via phone, WhatsApp, SMS, or email

- Processing payments and refunds

- Improving our services and website experience

- Preventing fraud or unauthorized transactions

- Complying with legal and regulatory obligations

3. Marketing & Communication

By using our services or submitting your contact details, you agree that Trip County may contact you regarding:

- Booking updates

- Travel alerts

- Promotional offers

- Customer support communication

 

These communications may be sent via phone call, WhatsApp, SMS, and/or email. You may opt out of promotional communications at any time.

4. Sharing of Information

We may share your information with:

- Airlines, hotels, visa agencies, tour operators, and travel suppliers

- Payment gateways and financial institutions

- Government or regulatory authorities when legally required

- Third-party service providers assisting in business operations

 

We do not sell or rent customer personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

 

However, while we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

6. Cookies & Website Usage

Our website may use cookies and similar technologies to:

- Improve website functionality

- Analyze website traffic and performance

- Enhance user experience

 

Users may disable cookies through their browser settings, although certain website features may not function properly.

7. Retention of Information

We retain customer information only for as long as necessary for business, legal, accounting, or regulatory purposes.

8. Third-Party Links

Our website may contain links to third-party websites or services. Trip County is not responsible for the privacy practices or content of such external websites.

9. Your Rights

Depending on applicable laws, you may have the right to:

- Request access to your personal information

- Request correction of inaccurate information

- Request deletion of your data where legally permissible

- Withdraw consent for marketing communications

10. Changes to This Policy

Trip County reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated versions will be published on our website.

11. Contact Us

Trip County

Website: https://tripcounty.com

Email: email@tripcounty.com

Customer Support: 020-3871-2222

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